Privacy FAQ

• What does Artu use for AI generation of summaries, action items, sentiment analysis, and other functions?

  We use a family of GPT models provided by OpenAI (https://openai.com).

• Does Artu use ChatGPT? No. We are using the OpenAI enterprise API, which is different from ChatGPT.

• Is my data used for LLM training? No. OpenAI will not use data sent through its API to train or improve its models. This differs from the consumer-oriented ChatGPT offering, which Artu does not use. Please read OpenAI's API Policy.

• Does your GPT provider store my data? Data is retained for a maximum of 30 days for abuse and misuse monitoring purposes, after which it will be deleted (unless required by law).

• Is there an OpenAI policy I can read? Yes, you can find it at https://openai.com/policies/api-data-usage-policies.

• Can I disable AI features for all users in my organization? Yes, this is possible within the framework of business agreements and will soon be available in Team Plans for individual teams.

• How is my data protected during transmission to OpenAI? Our connection with OpenAI is secured by Transport Layer Security (TLS) and is not visible to other parties.

• Can I delete generated and source data? Yes. You can archive a meeting in Artu and wait for it to be automatically deleted in 30 days or manually purge it from the archive. At OpenAI, data is retained for abuse and misuse monitoring for a maximum of 30 days, after which it will be deleted (unless the law requires otherwise).

• If my security team or system administrators have more questions, what should they do? Please ask them to contact [email protected]. We undergo regular security reviews and audits and will be happy to assist.

1. Introduction Welcome to Artu.app. We respect your privacy and want to protect your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our Artu service.
2. Information We Collect We may collect the following types of information:

• Information you provide directly: This may include your full name, email address, phone number, and any other information you provide when you register for our service.
• Data collected through the use of the service: This includes transcripts of video calls, meeting summaries, and action items.
• Usage data: We may collect information about your interactions with our service, such as access times, page views, IP address, and the page you visited before navigating to our service.

1. How We Use Your Information We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our service.
• Responding to your comments, questions, and requests.
• Communicating news and updates about our service.